Terms of Service

Minimum Booking Time & Billing
  • 2-Hour Minimum: Applies to all 2-man services.
  • 4-Hour Minimum: Applies to all 3-man team bookings.
  • Billing After Minimum: Time is billed in 30-minute increments with an automatic discount applied to all time beyond the minimum charge.
  • GST Included: All rates and charges are GST inclusive.

Choose anytime slot we have available with a 3 hour window for arrival

How Our Pricing Works
  • No Hidden Fees: No callout fees and GST included.
  • Minimum Charge Payment: The minimum must be paid by 5:00pm the day prior.
  • Flexible Service Types: Available for labour-only jobs, deliveries, home moves and relocations.
  • Truck Sizes: 1T vans, 2–3T, 4–6T and 8–10T trucks available, with optional 3rd mover.

Free Travel & Fuel Zone:
QuickMove® offers a completely free travel and fuel zone covering most of the Sydney Metro area —
no fuel levies, no travel charges, no return-to-base fees.
Your time starts & ends at your door.

View the areas outside the free zone here.

Same Day Service Terms

We offer same day moving services; however, please note the following important conditions:

  • First Available Truck Only: Same day bookings are allocated strictly to the first available truck or team already operating in your area.
  • Arrival Times Not Guaranteed: Even though the booking form asks for preferred times, all time preferences are ignored for same day bookings. Pickup occurs when the closest team becomes available.
  • Possible Delays: As this is a late-notice service, delays may occur due to traffic, ongoing jobs, or team availability.
  • Not Suitable if You Have Time Restrictions: If you need a fixed or guaranteed time, please call us before booking.
  • Guaranteed Completion: Your move will be completed the same day. The nearest available team will finish their current job, head directly to you, and call on approach.

If this flexible arrival arrangement suits you, feel free to book a same day service.

How & When You Pay
  • The minimum charge must be paid by 5pm the day prior.
  • Additional time is payable on completion.
  • We accept Visa, MasterCard, Diners Club, Amex.
  • Cash is not accepted.

1T Van Delivery Service Terms

Strictly deliveries only — no moves or relocations.
This service is not designed for household moves.
If unsure whether your job is a delivery or a move, please call us before booking.

What the 1T Van Is For:

  • Fixed Price: $275 (Sydney Metro only)
  • No Minimum Hire Time — flat-rate delivery service
  • Fast, single-item or small-item deliveries only
  • No regional or long-distance jobs

Important Item Limit:
If you have more than 1–2 items, this service is not suitable.
Use a 2–3T truck instead.

Choose anytime slot we have available with a 3 hour window for arrival

2–3T Truck — Small Relocations – Terms of Service

Suitable for small relocations.
Perfect for studios, granny flats, and 1–2 bedroom units.

Minimum Charge & Pricing (GST Included)

  • $300 for the first 2 hours — minimum
  • $60 per ½-hour thereafter
  • No upfront payments required (minimum due day prior)
  • 2-hour minimum hire

Truck Sizes, Heights & Access

2–3T trucks come in various lengths & heights, so carpark height clearance cannot be guaranteed.

However, your relocation will be completed even if we must park further away.
Movers carry all tools, trolleys, protective blankets & lifting equipment for fast and safe relocation under any conditions.

Choose anytime slot we have available with a 3 hour window for arrival

Included Free (Sydney Metro Only)

  • No fuel or travel charges
  • Free mattress shrink wrapping
  • Soft padded blankets
  • Free furniture assembly & disassembly
  • Free bedding assembly

Check Free Zone Eligibility Here

4–6T Truck — Standard Relocations – Terms of Service

Ideal for medium-sized relocations.
Suitable for 2–3 bedroom homes, townhouses, and large apartments.

Minimum Charge & Pricing (GST Included)

  • $325 for the first 2 hours — minimum
  • $65 per ½-hour thereafter
  • No upfront payments required
  • 2-hour minimum hire

Truck Sizes, Heights & Access

4–6T trucks vary in height, width and length.
Height clearance cannot be guaranteed for underground carparks or restricted-access points.

Regardless of access, QuickMove will complete the relocation even if the truck must be parked further away.
Movers carry all professional equipment to ensure an efficient relocation.

Choose anytime slot we have available with a 3 hour window for arrival

Included Free (Sydney Metro Only)

  • No fuel or travel charges
  • Free mattress shrink wrapping
  • Soft padded blankets
  • Free furniture assembly & disassembly
  • Free bedding assembly

Check Free Zone Eligibility Here

8–10T Truck — Large Relocations – Terms of Service

Best for full home relocations.
Suited for 3–5 bedroom homes, large townhouses & multi-level family homes.

Minimum Charge & Pricing (GST Included)

  • $350 for the first 2 hours — minimum
  • $70 per ½-hour thereafter
  • No upfront payments required
  • 2-hour minimum hire

Truck Sizes, Heights & Access

8–10T trucks vary significantly in height, width and length.
They cannot enter most underground carparks or tight complexes.

Access limitations do not prevent completion — QuickMove guarantees the job will be done even if longer carry distances are required.

Choose anytime slot we have available with a 3 hour window for arrival

Included Free (Sydney Metro Only)

  • No fuel or travel charges
  • Free mattress wrapping
  • Soft padded blankets
  • Free furniture assembly & disassembly
  • Free bedding assembly

Check Free Zone Eligibility Here

Labour-Only Movers (No Truck) – Terms of Service

Manpower only — no vehicle included.
Perfect for internal moves, loading/unloading storage units or containers, and on-site relocations.

Minimum Charge & Pricing (GST Included)

  • $300 for the first 2 hours — minimum
  • $60 per ½-hour thereafter
  • No upfront payments required
  • 2-hour minimum hire

Choose anytime slot we have available with a 3 hour window for arrival

Free inclusions

  • Tools & trolleys
  • Padded blankets where required
  • Free furniture assembly & disassembly
  • Free bedding assembly

Important Notes

  • No truck provided
  • No electrical or plumbing disconnections
  • No rubbish removal

3-Man Team Relocations — Terms of Service

Recommended for:

  • Pianos, safes, marble, oversized items
  • Homes with multiple stair flights
  • Large relocations requiring faster completion

Minimum Charge & Pricing (GST Included)

Choose anytime slot we have available with a 3 hour window for arrival

  • $765 for a 4-hour minimum — 3 movers
  • $85 per ½-hour thereafter
  • No upfront payments required

Included Free (Sydney Metro Only)

  • No fuel or travel charges
  • Free mattress shrink wrapping
  • Soft padded blankets
  • Free furniture assembly & disassembly
  • Free bedding assembly

Check Free Zone Eligibility Here

Protective Wrapping Options
We provide soft padded blankets and mattress shrink wrapping free of charge.
Extra heavy-duty plastic wrap for lounges, TVs or delicate items is $10 per item.

Toll Costs (If We Use Toll Roads)
A flat $20 per tollgate entry applies where toll roads are required.

Changing or Rescheduling Your Booking
Free rescheduling is available when requested at least 24 hours prior.
Less than 24 hours notice may require a new booking.

Cancellation Policy
Cancellations must be made by 5pm the day prior.
Fully refundable.

Insurance Coverage Explained
  • Goods in Transit: up to $100,000
  • Public Liability: up to $20,000,000

Insurance covers damage during transit only.
Claims must be lodged within 24 hours.

Extra Charges for Stairs, Heavy Lifting or Difficult Access
$50 per person Fatigue Allowance may apply for steep driveways, stairs, long carries or difficult access.

Areas Outside Our Free Zone (Incur Extra Travel Expenses)

Any of these suburbs or others in nearby will incur additional time for travel—either for our team to reach your location or return to base—along with a 10% fuel levy. The travel time will be added to the total on completion.

Click to view Far Northern Suburbs
Palm Beach, Whale Beach, Avalon, Newport, Bilgola Plateau, Clareville, Bayview, Church Point, Scotland Island, Elvina Bay, Lovett Bay, Cowan, Berowra, Berowra Heights, Brooklyn, Dangar Island. And all neighbouring suburbs in close proximity to these locations.

Click to view Far Southern Suburbs
Bundeena, Maianbar, Audley, Waterfall, Heathcote (south), Helensburgh, Stanwell Tops, Otford. And all neighbouring suburbs in close proximity to these locations.

Click to view Far Western Suburbs
Wallacia, Mulgoa, Silverdale, Llandilo, Berkshire Park, Shanes Park, Bligh Park, Windsor, Richmond, North Richmond, Glossodia, Kurrajong, Kurrajong Heights, Wilberforce, Ebenezer, Pitt Town. And all neighbouring suburbs in close proximity to these locations.

Click to view Other Cities
Central Coast, Lake Macquarie, Wyong, Newcastle, Maitland, Wollongong, Shellharbour, Kiama, Blue Mountains, Lithgow, Wollondilly Shire, Picton, Tahmoor, Thirlmere, Appin. And all neighbouring suburbs in close proximity to these locations.

Items We Cannot Move or Carry
  • Flammable or explosive materials
  • Hazardous chemicals or toxic substances
  • Fuel or gas bottles (full or empty)
  • Greasy mechanical parts
  • Aerosols in bulk
  • Perishable or leaking items
  • Infested or biohazard items
  • Illegal items

Important Information You Should Know

QuickMove cannot guarantee access through tight or height-restricted entry points.
No insurance is provided for second-hand or pre-damaged furniture.
Some moves may require multiple trips.

Customers cannot travel in the truck.
No electrical work: No appliance connection/disconnection.
No plumbing work: No washing machine, dishwasher or tap disconnect.
No wall mounting: No removal or installation of brackets or fixtures.